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Old 03-25-2008, 03:00 PM
potatobroth
bungalow
 
Join Date: Jun 2005
Location: New Jersey
Posts: 2,214
Re: Liveherenow CD's Issues.. check here.
I think LHN could stave off a lot of this hostility with a few simple paragraphs on their site explaining roughly 3-4 weeks for US delivery from purchase date.

Ie: If you ordered on March 1, you should have them in hand no later than April 1.

Also, a phone number wouldn't hurt to ease customer fears/concerns. A lot of us understand that they are a small company, but there is truly nothing more frustrating in online shopping than having concerns about a product you eagerly await and no way to inquire about them.

My final batch were delivered yesterday. ~3 weeks from purchase date. The quality of these discs make them well worth the wait. I just think that the wait needs to be upfront and in writing. Amsterdam is my clear favorite of all the LHN shows.**

**The only show I have yet to hear is the Tokyo one.

Last edited by potatobroth; 03-25-2008 at 03:02 PM.
 


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