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  #1  
Old 07-26-2010, 06:41 AM
DigitalAnimal
river
 
Join Date: Jul 2010
Posts: 9
Re: New Underworld album - Barking (Sept. 13, Sept 2 Japan)
If you have received a paypal receipt for your purchase then we DO have your order and it IS being processed.

If you would like me to double check that we have received and are processing your purchase please forward your paypal receipts to andy.charrington[at]digitalanimal.com and I will personally confirm your order.

Thanks
  #2  
Old 07-26-2010, 06:49 AM
ThingInABook
vision
 
Join Date: Aug 2009
Posts: 532
Re: New Underworld album - Barking (Sept. 13, Sept 2 Japan)
thanks andy, will be sending a mail asap!

EDIT:

PM answered

Last edited by ThingInABook; 07-26-2010 at 06:56 AM. Reason: my hair is still on my head, thankyouverymuch
  #3  
Old 07-26-2010, 07:12 AM
testudo
JunkiesCriminalsFugitives
 
Join Date: Jul 2005
Location: The international territory and the mighty infamous
Posts: 800
Re: New Underworld album - Barking (Sept. 13, Sept 2 Japan)
emailed, email not answered.
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Children, Animals & Computers.
  #4  
Old 07-26-2010, 08:22 AM
industri_studios
mouseman
 
Join Date: Oct 2005
Posts: 153
Re: New Underworld album - Barking (Sept. 13, Sept 2 Japan)
I bought two of the Riverrun WAVs - wanted the better quality. Bought one, no email back, no receipt, didn't get to download the WAV - and now have no way of going back... is this being addressed?

No reply when I emailed the shop... my 48 hours is now up, but I never downloaded the file in the first place...

Also - with the extras that came with the original MP3s (slideshows etc) be made available to people who buy the WAVs? My original Zip has been corrupted - so I thought I'd get those again... and haven't...
  #5  
Old 07-26-2010, 08:29 AM
DigitalAnimal
river
 
Join Date: Jul 2010
Posts: 9
Re: New Underworld album - Barking (Sept. 13, Sept 2 Japan)
Quote:
Originally Posted by industri_studios View Post
I bought two of the Riverrun WAVs - wanted the better quality. Bought one, no email back, no receipt, didn't get to download the WAV - and now have no way of going back... is this being addressed?

No reply when I emailed the shop... my 48 hours is now up, but I never downloaded the file in the first place...

Also - with the extras that came with the original MP3s (slideshows etc) be made available to people who buy the WAVs? My original Zip has been corrupted - so I thought I'd get those again... and haven't...
Hi industri_studios,

Unfortunately that is a seperate matter and will need to be dealt with by emailing info@digitalanimal.com. I realise you may have done this already and apologise for you not having had a response. Please state in the email that i have instructed you to email.

Thanks
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