Underworldlive version 3.0 thread

[shingo]

Could you anyone tell me an e-mail address of contact a person responsible in charge underworldlive.com shop?

I bought digital contents and physical CDs at underworldlive.com shop on Nov. 19th.

For the first few days, I could download the digital contents, but I couldn't get all the stuffs due to low speed of line, and then they disapeared from the list of my account page, so I can't get the rest of them now.

Meanwhile, I haven't heared anything about the order status of physical CDs. I've just received e-mail from paypal.com showing I made payment via paypal.com. I'm totally in the dark whether underworldlive.com has accepted my order or not.

I have already send e-mails two times to support@underworldlive.com following the procedure described in faq, but I've not received anything.

Could you please tell me how to contact a shop person?

[Jan]

When I had a problem with a physical order, I contacted sales@underworldlive.com and the nice people there resolved it.

I've also had a problem with the digital shop when it was very new. Ant is responsible for that. I've contacted him and he added the missing downloads to my profile.