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  #91  
Old 07-05-2014, 01:14 AM
Dirty0900
Only £50 a show,book now.
 
Join Date: Jun 2005
Location: Newcastle upon the Tyne,UK
Posts: 2,468
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
Erm....I've had no email with the Cowgirl link, is it personalised or take you to
a minisite?
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  #92  
Old 07-05-2014, 01:26 AM
Bargo
pants
 
Join Date: Jun 2005
Posts: 291
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
There should be a download link in the receipt email you get from purchasing it.
  #93  
Old 07-05-2014, 07:49 AM
Dirty0900
Only £50 a show,book now.
 
Join Date: Jun 2005
Location: Newcastle upon the Tyne,UK
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Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
Only got the PayPal receipt
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  #94  
Old 07-05-2014, 08:18 AM
Troy McClure
I'm the Spoonman
 
Join Date: May 2006
Location: Phoenix, Arizona
Posts: 615
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
Quote:
Originally Posted by Dirty0900 View Post
Erm....I've had no email with the Cowgirl link, is it personalised or take you to
a minisite?
You should have received an email from Underworld confirming your purchase. My email had two links to download Cowgirl because I ordered the 5-CD set and the Blu-ray disc. The email also contains a link to download the MP3 files for Dubno on October 6th.

Jason
  #95  
Old 07-05-2014, 08:18 AM
Spooky Shoes
Sole Man
 
Join Date: Mar 2008
Location: Glastonbury
Posts: 271
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
The email should be from "do-not-reply=underworldlive.com@topspin.net", junk mail perhaps?
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  #96  
Old 07-05-2014, 08:43 AM
Spooky Shoes
Sole Man
 
Join Date: Mar 2008
Location: Glastonbury
Posts: 271
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
If you can't find the email you can contact Topspin here..

https://app.topspin.net/account/help_public
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  #97  
Old 07-06-2014, 12:47 AM
twicezero
mouseman
 
Join Date: Aug 2005
Posts: 138
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
Has anyone who didn't received the link started a refund process? (I got nothing since the initial receipt emails - no mail with a link to the ticket sale)

My first complaint email that no link was sent to me was replied to by a boilerplate reply that was unconnected to my complaint. I've mailed again specifically asking for a refund.

Anyone had any luck?
  #98  
Old 07-06-2014, 01:44 AM
Bargo
pants
 
Join Date: Jun 2005
Posts: 291
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
I looked into getting a refund (decided to order from the Australian re-seller they announced a few days later to save myself $30), but their refund policy is not exactly very promising. In short, it's "sorry, no refunds":

http://support.topspinmedia.com/entr...refund-policy-

In the end I didn't look into it any further after seeing that page, but I wish you luck.
  #99  
Old 07-06-2014, 07:06 AM
DaddyAdv
pants
 
Join Date: Nov 2005
Location: Germany
Posts: 290
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
Just did the purchase and some A/Bing of Cowgirl.
The re-master is tremendously good - wide open, but clear and distinctive sound !
  #100  
Old 07-06-2014, 10:42 AM
Dirty0900
Only £50 a show,book now.
 
Join Date: Jun 2005
Location: Newcastle upon the Tyne,UK
Posts: 2,468
Re: Dubnobasswithmyheadman: 20th Anniversary 5-CD Deluxe Boxset
See how long top spin take to get me my download
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