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  #1  
Old 07-27-2010, 06:03 AM
DigitalAnimal
river
 
Join Date: Jul 2010
Posts: 9
Re: Barking Pre-Order (Problems)
Quote:
Originally Posted by DigitalAnimal View Post
Hi Flipflop,

We are aware of this problem and are currently working on it. It seems to be problem with the yen.

I will update more with progress.

Thanks

Andy
The error for buying with Yen has now been fixed.

Please try again and let me know your success or not.

Thanks

Andy
  #2  
Old 07-27-2010, 06:47 AM
flipflop
river
 
Join Date: Dec 2005
Location: Tokyo
Posts: 10
Re: Barking Pre-Order (Problems)
Quote:
Originally Posted by DigitalAnimal View Post
The error for buying with Yen has now been fixed.

Please try again and let me know your success or not.

Thanks

Andy
All right, it worked fine.
Thanks
  #3  
Old 07-27-2010, 06:32 PM
nosajmunson
All day zombie cafe...
 
Join Date: Sep 2007
Posts: 252
Re: Barking Pre-Order (Problems)
Question:

In my haste to pre-order the Limited Edition Barking, I placed 2 orders.
The Error Message page on underworldlive after the first order scared me, so I placed a second before reading here.


So, does anyone know how I can cancel one of the 2? I PM'd Digital Animal, but haven't heard anything back. Anyone else know who i can contact to cancel?
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  #4  
Old 07-27-2010, 06:16 AM
ThingInABook
vision
 
Join Date: Aug 2009
Posts: 532
Re: Barking Pre-Order (Problems)
ok, i got the bank thing sorted out. the payment has been made and my boxset has been paid

thanks andy for clearing things up. it seems the bank was doing the monthly balances and i purchased the album when they were doing that. now that it has been done, it appeared.

*breathes*
  #5  
Old 08-03-2010, 02:51 PM
Mr.Grumpy
river
 
Join Date: Nov 2005
Location: Toronto
Posts: 41
Re: Barking Pre-Order (Problems)
forgive me for being dumb, but could someone tell me what "includes free exclusive shopper" means?
  #6  
Old 08-03-2010, 02:54 PM
TheBang
Admaxistrator
 
Join Date: Jan 2006
Location: Sunny Hawaii
Posts: 5,011
Re: Barking Pre-Order (Problems)
Quote:
Originally Posted by Mr.Grumpy View Post
forgive me for being dumb, but could someone tell me what "includes free exclusive shopper" means?
http://www.underworldlive.com/shop/m...ArID=1&AID=397
http://www.underworldlive.com/shop/m...ArID=1&AID=396
  #7  
Old 08-03-2010, 03:03 PM
Mr.Grumpy
river
 
Join Date: Nov 2005
Location: Toronto
Posts: 41
Re: Barking Pre-Order (Problems)
ah gotcha. here we just call them bags

thanks.
  #8  
Old 08-03-2010, 03:14 PM
qirex
mouseman
 
Join Date: Sep 2007
Posts: 198
Re: Barking Pre-Order (Problems)
I didn't read all 21 pages of this thread but does someone mind telling me why the tshirts are 42 dollars?

I'd love to get one if they release a Mens that isn't black.
  #9  
Old 08-03-2010, 06:09 PM
ThingInABook
vision
 
Join Date: Aug 2009
Posts: 532
Re: Barking Pre-Order (Problems)
wanted to add something.

purchased a bag this weekend. first time, no problem. went to paypal, crashed. had to go for a second time, checked out if the first try was charged, purchased it again, got to the payment part, crashed again. once again, checked out if the last try was charged, purchased the bag, got to paypal and FINALLY got to pay for the thing.

WHAT A NIGHTMARE LOL

please, sort the paypal thing asap!
  #10  
Old 08-03-2010, 07:39 PM
holden
collateral damage
 
Join Date: Jun 2005
Location: foothills of the front range
Posts: 2,939
Send a message via MSN to holden
Re: Barking Pre-Order (Problems)
Right, so just to change the pace - i had no problems. Checked out in USD on Paypal...didn't click return to UW, but kept Paypal open until i got confirmation email. Also received confirm email from UWLive. Also received call from credit card co (i have alerts set up for online purchases). So i think the order went through!
Sorry to those who have had problems, but thanks to Andy et al who have worked them out mostly. Other than the $14 shipping charge, it was a positive shopping experience. Roll on September!
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