Download problems!? Wasted a tenner?

[Flywaver]

Tried to extract the latest Riverrun and it isnt showing to extract although i have managed to purchase but twice! Does this mean i have paid a tenner already for nothing?

[Cadevil]

Originally Posted by Flywaver

Tried to extract the latest Riverrun and it isnt showing to extract although i have managed to purchase but twice! Does this mean i have paid a tenner already for nothing?

I'm sure if you put another fiver into the machine, you'll get three copies.

[polar_action]

Paid my fiver no probs... BUT

Download loads immediately at 0kb. In both IE and Firefox.

Ant????

[ben]

Originally Posted by polar_action

Download loads immediately at 0kb. In both IE and Firefox.

I've got the same problem here with Safari and Firefox

[Jan]

Originally Posted by ben

I've got the same problem here with Safari and Firefox

try it a few times... that worked for me.

[Flywaver]

http://www.underworldlive.com/index/...downloads.html

Looks like i have Could anyone send me the file as this is the proof.
Or would Sales believe me?

[sloff]

hmmm I just tried to download mine and had the same problem. O kb downloaded and Safari, of course, experienced an expanding error. Tried again with Explorer and the same problem occured.
Do I write sales? its a bit of a technical question.
Think I'll wait till lunch

[sanakan]

people.... the moaning starts again...

downloads may stall - or break - or stop - or get corrupt - or...

but this is not UWs fault! it's called internet. it's called TCP/IP.
just delete the downloaded file, and try again. perhaps stop other downloading programs.

as for "extra copies": give it to a friend, or if you have to: mail sales about it.

[sloff]

Originally Posted by sanakan

people.... the moaning starts again...

downloads may stall - or break - or stop - or get corrupt - or...

but this is not UWs fault! it's called internet. it's called TCP/IP.
just delete the downloaded file, and try again. perhaps stop other downloading programs.

as for "extra copies": give it to a friend, or if you have to: mail sales about it.

I don't see how mentioning problems and getting potential solutions from others who had those same problems is moaning.
Did I miss a post in this thread where someone claimed Underworld was out to bugger them?

[stimpee]

Please write to sales@underworldlive.com if you have any problems. That should always be your first recourse.