Barking Pre-Order (Problems)

[sockman]

Andy,

This is still slightly unclear. I have received a receipt from paypal, but not from underworldlive - I did not click the link as I saw no need to. According to your email & post, my order has been received and will be process with no need to reorder (since I received the paypal receipt), but further down your email you mention that the "return to underworldlive" link much be clicked. Do I need to re-order this (and request a refund on the previous order) and received both receipts to obtain the actual product?

Thanks!

[DigitalAnimal]

Originally Posted by sockman

Andy,

This is still slightly unclear. I have received a receipt from paypal, but not from underworldlive - I did not click the link as I saw no need to. According to your email & post, my order has been received and will be process with no need to reorder (since I received the paypal receipt), but further down your email you mention that the "return to underworldlive" link much be clicked. Do I need to re-order this (and request a refund on the previous order) and received both receipts to obtain the actual product?

Thanks!

No you do not need to re-order. If you have a paypal receipt we have received your order.