Download problems!? Wasted a tenner? - Page 2

King of Snake · #11 06-06-2006, 07:19 AM

I bought PFE twice by accident. So I gave the extra copy to a friend

sloff · #12 06-06-2006, 07:23 AM

hmmm I just tried to download mine and had the same problem. O kb downloaded and Safari, of course, experienced an expanding error. Tried again with Explorer and the same problem occured.
Do I write sales? its a bit of a technical question.
Think I'll wait till lunch

sanakan · #13 06-06-2006, 07:30 AM

people.... the moaning starts again...

downloads may stall - or break - or stop - or get corrupt - or...

but this is not UWs fault! it's called internet. it's called TCP/IP.
just delete the downloaded file, and try again. perhaps stop other downloading programs.

as for "extra copies": give it to a friend, or if you have to: mail sales about it.

sloff · #14 06-06-2006, 07:56 AM

Quote:

Originally Posted by sanakan

people.... the moaning starts again...

downloads may stall - or break - or stop - or get corrupt - or...

but this is not UWs fault! it's called internet. it's called TCP/IP.
just delete the downloaded file, and try again. perhaps stop other downloading programs.

as for "extra copies": give it to a friend, or if you have to: mail sales about it.

I don't see how mentioning problems and getting potential solutions from others who had those same problems is moaning.
Did I miss a post in this thread where someone claimed Underworld was out to bugger them?

stimpee · #15 06-06-2006, 08:02 AM

Please write to sales@underworldlive.com if you have any problems. That should always be your first recourse.

sanakan · #16 06-06-2006, 08:20 AM

Quote:

Originally Posted by sloff

Did I miss a post in this thread where someone claimed Underworld was out to bugger them?

how about the thread title?

ok, maybe my post was a bit harsh, but i have to say that i'm a bit pissed at the moment... and i also share bbs' points over here

jose m · #17 06-06-2006, 09:37 AM

who's out to bugger who or should i say whom.....rick....karl?

34958hq439-qjw9v5jq298v5j · #18 06-06-2006, 12:51 PM

Yes...went to redownload it for the new bitrate and I got "this archive is corrupt"...I stupidly deleted the old file before it finished!

On second inspection...the new file is only 20 kb...

King of Snake · #19 06-06-2006, 02:23 PM

I just downloaded the 192 Khz version and on the first try it was only a tiny 20kb file but on the second try it worked properly. So if it doesn't work the first time, just try again

sloff · #20 06-06-2006, 02:44 PM

All sorted out. Sales wrote back that I should keep trying since so many buyers at once was making things difficult. Tried some more and got a good download.