If anyone out there has a direct email or even better a phone number for these 7-layer losers, I am at wit's end. I have sent four emails through their Contact Us request form, and have not received a single response asking for an update for an order I placed almost a month ago (Nov 20th). Was supposed to be a Christmas present, but forget that now, unless by some miracle it gets here in tomorrow's post.
I am two more days away from calling my bank and initiating a chargeback for this order on my credit card. This is absolutely ridiculous. I am in no way blaming Underworld for this fiasco, but this definitely dampens my holiday spirit that was very high riding the waves of the new album and having seen them here in Denver not long ago.
Any help would be greatly appreciated!
Steve
dsonesheets@gmail.com