Okay, so maybe I'm a little hasty getting mad at the band, but the disappointment in this news is pretty big.
If you're interested in sending out an executive e-mail carpet bomb, here's the list of every address I can find so far for livenation (who appear to be the promoters) and the even remotely possibly applicable addresses from the Friends of Underworld section of the underworldlive site:
inquire@chaotica.com
underworld@thesundayclub.com
press@underworldlive.com
jukes@easynet.co.uk
sales@underworldlive.com
johnvlautin@livenation.com
BusinessIntegrity@LiveNation.com
michaelrapino@livenation.com
alanridgeway@livenation.com
michaelgrowles@livenation.com
thomasjohansson@livenation.com
carlpernow@livenation.com
bryanperez@livenation.com
davidian@livenation.com
leeanngliha@livenation.com
You're much more likely to get results (either a discount on your ticket or an official apology, or some kind of renumeration) by sending a politely worded e-mail to these addresses, than you are by dealing with livenation's crummy RightNow customer service website. This list includes the e-mail addresses of all executive staff at LiveNation, CEOs and Presidents.
Here's the Google Finance chat board for LYN, LiveNation's public trading ticker:
http://finance.google.com/group/goog....703637/topics
Here's the Yahoo Finance chat board for the same:
http://messages.finance.yahoo.com/mb/LYV
If you post intelligently on their financial boards about how they're not able to sell enough tickets to make their commitments to bands or fans, thus lowering their status in the eyes of both, you'll definitely hit them where it hurts. You'll probably also catch the attention of their Investor Relations people, who will definitely be watching those boards, and who will definitely be interested in making it right for you.
Happy hunting.