[djeddy]

my best guess is to make sure you are using the latest version of iTunes 7 as well as the latest ipod updater. once you do..restore it..yeah i know you gotta erase crap..but at least try to back it up (otherwise you should already have all the music in your itunes anyway)... then when you restore it, you need to hook it up via the power block..the newer ipod (videos) i dont ever recall having to go through that, but my older ipod (the 15gb) whenever you restore it, i had to hook it up to the wall afterwards, and that resolved it..

hope this helps..