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Old 11-16-2020, 12:22 PM
Join Date: Jul 2020
Posts: 17
Originally Posted by TheBang View Post
After placing an order, you should receive 2 e-mails. The first is the order confirmation, and it will have a subject that says "Order #XXXXX confirmed". There is nothing actionable in this e-mail.

The 2nd e-mail you will receive is from Customer Services <> with a subject "Your download for Underworld is ready", and this will contain the download link to the file.

Underworld changed e-commerce platforms from Townsend Music to Shopify when the Drift Series 1 Complete box launched, so your old account info won't work. If you want to sign up for a new account on the new store, use this link.
Ah thanks. I never had an old account and just signed in as guest though so can't see why it doesn't currently work. Will give it a try though!