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Originally Posted by BeautifulBurnout
Well, internet purchases in the UK are governed by mail order legislation which largely says that a company has 28 days in which to deliver once payment has been received. That is for UK addresses though. I am pretty sure the deadlines are longer for overseas transactions but I am too tired to look it up right now.
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Worst case it should be covered by my credit card co.
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Originally Posted by BeautifulBurnout
I can imagine how horribly frustrating this must be though - I still haven't got round to ordering mine yet.
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I bought the remaining sets at The Roundhouse on the 29th only to find on my way home that one was the wrong set, the recycled packaging and rescheduled date stickers really didn't help so I ordered a replacement when I got home. My frustration is based on that I really want to hear that other set while the experience is still relatively fresh in my mind, for me the later part of the series is much better than the first couple of shows possibly with the exception of Manchester. It was a simple mistake but shit happens right?
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Originally Posted by BeautifulBurnout
I wonder if they have been overwhelmed by the number of orders they are receiving.
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From the link Stimpee posted it looks like they are quite a small crew but they should be able to use Mute's distribution experience and it has to be said that a small amount of courtesy would go a long way even an automated reply to emails/queries would help rather than the silence some of us have experienced.