View Single Post
  #256  
Old 09-28-2010, 06:49 AM
froopy seal
amazinglytogetherpinniped
 
Join Date: Sep 2005
Location: Cheezeburg
Posts: 917
Send a message via ICQ to froopy seal
Re: Barking Pre-Order (Problems)
Quote:
Originally Posted by vflow View Post
Next week? NEXT MONTH?

I've been full of anticipated joy since I pre-ordered the box set & art print from uwlive on July 27, like a child looking forward to Christmas, but seriously, as I write this there's almost nothing left of this feeling. I even don't know Barking yet, because I wanted to enjoy all the physical stuff I paid for while listening to it for the first time (like I always do). So much for pre-ordering directly from the artist. What a disappointment.

There's also an appalling lack of useful, personal communication with the disappointed and worrying customer. In more than 25 years of (pre-)ordering music from all over the world, all in all this is by far the worst experience I ever had. I just hope this nightmare will end with a delivery that's complete and not damaged. Whenever that may be.

I don't care anymore now. I started looking forward to the new CDs by Killing Joke and The Orb (feat. David Gilmour!). Best thing is: I know I'll have them here on the respective release date. I'll order from Amazon.
Although I'm not as furious as vflow, I have to agree that the album ordering-directly-at-the-artist venture seems to have been massively underestimated and mis-organized. My 3-disc box set hasn't yet arrived, either. I, too, am waiting for the physical thing to explore Barking - I have resisted the urge to download so far. Never did I receive word of the shipping status of my box set (only an ordering confirmation). Also, I mailed them a question about ordering a few weeks ago, and never got a reply.

Ahh, well, it will all be better (i. e., more professional) with the new album coming up in three years...