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View Full Version : Download problems!? Wasted a tenner?

Flywaver
06-06-2006, 05:58 AM
Tried to extract the latest Riverrun and it isnt showing to extract although i have managed to purchase but twice! Does this mean i have paid a tenner already for nothing?
Cadevil
06-06-2006, 06:01 AM
Tried to extract the latest Riverrun and it isnt showing to extract although i have managed to purchase but twice! Does this mean i have paid a tenner already for nothing?

I'm sure if you put another fiver into the machine, you'll get three copies.
polar_action
06-06-2006, 06:24 AM
Paid my fiver no probs... BUT

Download loads immediately at 0kb. In both IE and Firefox.

Ant????
ben
06-06-2006, 06:47 AM
Download loads immediately at 0kb. In both IE and Firefox.


I've got the same problem here with Safari and Firefox :(
Jan
06-06-2006, 06:51 AM
I've got the same problem here with Safari and Firefox :(
try it a few times... that worked for me.
Flywaver
06-06-2006, 06:55 AM
http://www.underworldlive.com/index/login/downloads.html

Looks like i have :( Could anyone send me the file as this is the proof.
Or would Sales believe me? :rolleyes:
Jan
06-06-2006, 06:57 AM
i think a screenshot would be better! ;)
http://imageshack.us/
Flywaver
06-06-2006, 06:57 AM
http://www.underworldlive.com/index/login/downloads.html

Looks like i have :( Could anyone send me the file as this is the proof.
Or would Sales believe me? :rolleyes:

Oh dear that page wont come up but it says i have download twice even tho i tried three times now.
Flywaver
06-06-2006, 06:59 AM
Oh crap i am knackered for screenshot.This could be the most expensive riverrun buy!
mark3
06-06-2006, 07:12 AM
Oh crap i am knackered for screenshot.This could be the most expensive riverrun buy!
I remember buying LBT twice, and the guys at uwlive returned my £5 - I didn't even know I had paid twice :D Don't worry, you'll get your money back I'm sure
King of Snake
06-06-2006, 07:19 AM
I bought PFE twice by accident. So I gave the extra copy to a friend :)
sloff
06-06-2006, 07:23 AM
hmmm I just tried to download mine and had the same problem. O kb downloaded and Safari, of course, experienced an expanding error. Tried again with Explorer and the same problem occured.
Do I write sales? its a bit of a technical question.
Think I'll wait till lunch
sanakan
06-06-2006, 07:30 AM
people.... the moaning starts again...

downloads may stall - or break - or stop - or get corrupt - or...

but this is not UWs fault! it's called internet. it's called TCP/IP.
just delete the downloaded file, and try again. perhaps stop other downloading programs.

as for "extra copies": give it to a friend, or if you have to: mail sales about it.
sloff
06-06-2006, 07:56 AM
people.... the moaning starts again...

downloads may stall - or break - or stop - or get corrupt - or...

but this is not UWs fault! it's called internet. it's called TCP/IP.
just delete the downloaded file, and try again. perhaps stop other downloading programs.

as for "extra copies": give it to a friend, or if you have to: mail sales about it.

I don't see how mentioning problems and getting potential solutions from others who had those same problems is moaning.
Did I miss a post in this thread where someone claimed Underworld was out to bugger them?
stimpee
06-06-2006, 08:02 AM
Please write to sales@underworldlive.com if you have any problems. That should always be your first recourse.
sanakan
06-06-2006, 08:20 AM
Did I miss a post in this thread where someone claimed Underworld was out to bugger them?
how about the thread title?


ok, maybe my post was a bit harsh, but i have to say that i'm a bit pissed at the moment... and i also share bbs' points over here (http://www.dirty.org/forums/showthread.php?t=3690)
jose m
06-06-2006, 09:37 AM
who's out to bugger who or should i say whom.....rick....karl?
34958hq439-qjw9v5jq298v5j
06-06-2006, 12:51 PM
Yes...went to redownload it for the new bitrate and I got "this archive is corrupt"...I stupidly deleted the old file before it finished!

On second inspection...the new file is only 20 kb...
King of Snake
06-06-2006, 02:23 PM
I just downloaded the 192 Khz version and on the first try it was only a tiny 20kb file but on the second try it worked properly. So if it doesn't work the first time, just try again :)
sloff
06-06-2006, 02:44 PM
All sorted out. Sales wrote back that I should keep trying since so many buyers at once was making things difficult. Tried some more and got a good download.
polar_action
06-07-2006, 03:50 AM
Tried again today. All fine. Cheers folks.

Hopfully a good sign too that uw are doing well outta this format of release.... bacon rolls on karl and rick???